Our Staff

Friendly faces, caring hands, kind hearts and a wealth of experience — meet Dr. Zashin’s patient care and patient services staff.

With more than a century of health care experience (and an average tenure of 10+ years with Dr. Zashin), we are a knowledgeable and dedicated staff who are devoted to providing you exceptional care, personal attention and enthusiastic support in the treatment and management of your arthritis.

Read more about our fantastic staff below!

dallas rheumatology staff

Patient Services Staff

Lillie — Office Manager. As our practice’s office manager, Lillie wears many hats. In addition to overseeing the business office, including patient accounts, billing and insurance, Lillie interacts with our patients on the phone, at the reception desk, and at all points between. 

Patient Care Staff

Chrissy, MLT, MRT — X-ray and Clinical Staff. Chrissy is our X-ray technician. She also handles patient calls and helps with nursing activities in the office and lab. Chrissy is a licensed medical radiology technologist and a licensed medical technician who has worked in laboratories and clinical settings ranging from emergency clinics and hospitals to private practices. She joined Dr. Zashin’s practice in February 1993. An avid reader who was born and raised in Houston, Texas, Chrissy is a busy mom with a teenaged son and a Scottish Terrier named Jakki.

Kim, MA — Clinical Staff. Kim is a certified medical assistant. She works with our patients during office visits, taking medical histories and vital signs. She holds a Bachelor of Science degree in human development/pre-medicine from The University of Texas at Austin, where she was recognized as one of the 10 “Most Outstanding Students” in 2005. She also worked part-time as an MA in a busy immunology practice while pursuing her degree. Kim enjoys swimming and traveling — especially her work as a community volunteer in developing countries. A native of University Park, Texas, she joined our practice in October 2005.

Norma, PBT, NCT — Lab & X-ray. Norma joined our practice in March 1995, and is both an X-ray technician and a phlebotomist. Known for her gentle touch, she draws blood and also processes specimens for testing. Norma earned her PBT certification through the American Society for Clinical Pathology, and is registered with the State of Texas as a noncertified radiology technician. Norma has worked as a phlebotomist for nearly 20 years in both the hospital and laboratory settings, including tenures with Presbyterian Hospital of Dallas, SmithKline and LabCorp. Norma is happily married with two daughters. A native of Amherst, Texas, she enjoys reading Christian books.

Terry, LVN, NCT — Nursing. Terry is a licensed vocational nurse, who began her career working as a hospital staff nurse on a medical/surgical floor. A native of Falls River, Wisconsin, she joined our practice in September 1991. She helps Dr. Zashin with exams and procedures, talking with patients on the phone, and educating patients on issues ranging from joint care to self-injection of medications. Terri has a teenaged daughter and son (and a cat named Buttercup). She is a busy volunteer who enjoys working with the youth of her church and as a missionary.

Courtney, RN — Nursing. Courtney has been a nurse since 2001. She started working as an ER nurse at Baylor Garland, then worked at Southwest Diagnostic Imaging Center @ Presbyterian. She joined Dr. Zashin’s office in 2010. She is married with 2 boys, AJ & Tyler, and has 2 dogs and a cat. She enjoys traveling and volunteering at her kids schools.

Lana, RN — Nursing. Lana graduated from Baylor University with a degree in nursing in 2008. After graduation she began working as a medical/surgical nurse at Baylor University Medical center for several years before joining Dr. Zashin’s practice. She lives in Dallas with her husband, Brad and Bichon Frise, Laney.

Marianne, RN, BSN, RYT — Nursing. Marianne graduated from Texas Christian University with a Bachelor’s in Nursing in 1993. After graduating, she worked at The Methodist Hospital in Houston as a CCU nurse and then worked in a private practice for several years. She became a certified yoga teacher in 2012 and currently teaches at several local studios. Marianne joined Dr. Zashin’s practice in 2016, and she currently lives in Dallas and has 3 children. She enjoys teaching yoga, attending theatre and cultural events, traveling, and is actively involved in local community volunteer work.