Rheumatology Practice of Scott Zashin, MD
(formerly the Arthritis Treatment Center)

Meet Our Staff

Friendly faces, caring hands, kind hearts and a wealth of experience — meet Dr. Zashin’s patient care and patient services staff. With more than a century of health care experience (and an average tenure of 10+ years with Dr. Zashin), we are a knowledgeable and dedicated staff who are devoted to providing you exceptional care, personal attention and enthusiastic support in the treatment and management of your arthritis.

Patient Services Staff

Kay — Medical Records.  Kay joined our practice in October 1996, and is responsible for medical records and dictation. She interacts frequently with patients on the phone and in the office, setting up appointments, verifying insurance, and greeting patients during office visits. Kay formerly worked as an admissions supervisor at Presbyterian Hospital of Dallas. She was also a teacher for a number of years. She holds a Bachelor of Science degree in home economics from the University of Central Arkansas. A native of Little Rock, Arkansas, Kay has a son, a daughter, and three grandchildren.

Terri G. — Office Manager.  As our practice’s office manager, Terri G. wears many hats. In addition to overseeing the business office, including patient accounts, billing and insurance, Terri interacts with our patients on the phone, at the reception desk, and at all points between. A former assistant general manager for Dave & Busters, Terri joined Dr. Zashin’s practice in April 1993. She is married with a school-aged son, and volunteers extensively with the Boy Scouts of America. In 2005, she received the BSA’s YES Award for Extraordinary Service to Our Youth. She holds a bachelor’s degree in business administration from Richland College. Terri is a native of Upstate New York.

Patient Care Staff

Chrissy, MLT, MRT — X-ray and Nursing. Chrissy is our X-ray technician. She also handles patient calls and helps with nursing activities in the office and lab. Chrissy is a licensed medical radiology technologist and a licensed medical technician who has worked in laboratories and clinical settings ranging from emergency clinics and hospitals to private practices. She joined Dr. Zashin’s practice in February 1993. An avid reader who was born and raised in Houston, Texas, Chrissy is a busy mom with a teenaged son and a Scottish Terrier named Jakki.

Kim, MA — Nursing.  Kim is a certified medical assistant. She works with our patients during office visits, taking medical histories and vital signs. She holds a Bachelor of Science degree in human development/pre-medicine from The University of Texas at Austin, where she was recognized as one of the 10 “Most Outstanding Students” in 2005. She also worked part-time as an MA in a busy immunology practice while pursuing her degree. Kim enjoys swimming and traveling — especially her work as a community volunteer in developing countries. A native of University Park, Texas, she joined our practice in October 2005.

Maureen, BSN, RN — Nursing.  Maureen is a registered nurse who holds a Bachelor of Science degree in nursing from Humboldt State University in Arcata, California. A lifelong nurse, Maureen worked for many years in hospital intensive care units and emergency rooms, as well as in a family practice office. She joined Dr. Zashin in October 1995, and works in all areas of patient care, including physical assessments, immunizations, Remicade® infusions and patient education. She also works with patients by phone to answer questions and address concerns. A grandmother to eight, Maureen is an active community volunteer, particularly in church activities. She is a native of Fort Bragg, California.

Norma, PBT, NCT — Lab & X-ray.  Norma joined our practice in March 1995, and is both an X-ray technician and a phlebotomist. Known for her gentle touch, she draws blood and also processes specimens for testing. Norma earned her PBT certification through the American Society for Clinical Pathology, and is registered with the State of Texas as a noncertified radiology technician. Norma has worked as a phlebotomist for nearly 20 years in both the hospital and laboratory settings, including tenures with Presbyterian Hospital of Dallas, SmithKline and LabCorp. Norma is happily married with two daughters. A native of Amherst, Texas, she enjoys reading Christian books.

Penny, MT — Lab.  Penny works with patients in our on-site lab, drawing blood and other samples for testing. A licensed medical technologist, she has worked in hospitals, clinics and reference labs for more than 25 years. Penny holds an Associate of Science degree in medical technology from Navarro College in Corsicana, Texas. She joined Dr. Zashin’s practice in June 2003. A native of Conroe, Texas, Penny enjoys spending time with her daughter, granddaughter, and Spot the cat.

Terry C., LVN, NCT — Nursing.  Terry is a licensed vocational nurse, who began her career working as a hospital staff nurse on a medical/surgical floor. A native of Falls River, Wisconsin, she joined our practice in September 1991. She helps Dr. Zashin with exams and procedures, talking with patients on the phone, and educating patients on issues ranging from joint care to self-injection of medications. Terri has a teenaged daughter and son (and a cat named Buttercup). She is a busy volunteer who enjoys working with the youth of her church and as a missionary.

Vickie, RN, BSN — Nursing.  As one of our five nurses, Vickie assists Dr. Zashin in caring for patients. A native of New Orleans, Vickie holds a Bachelor of Science degree in nursing from Our Lady of the Holy Cross College. Prior to joining Dr. Zashin in 1997, she worked in the hospital setting first as an oncology nurse and later as an infection control specialist. Vickie is a busy wife and mother with a son and a daughter (and a Golden Retriever named Shelby and an Irish Setter mix named Lacey). She enjoys scrapbooking, making greeting cards, art, reading and organizing book clubs. Vickie also teachers religious education and coaches the Destination Imagination Team for Pioneer Middle School in Frisco, Texas.