What to Expect

Care Philosophy. As a patient of Dr. Zashin’s, you can expect a high level of care from a pre-eminent Rheumatologist who spends significant time getting to know you. You’ll find a friendly staff who is eager to help you. You’ll notice many conveniences, too, from prompt availability of appointments and on-site lab services to paid parking (simply bring your voucher with you and we’ll validate it). From your first phone call to your nth follow-up visit, you’ll see that Dr. Zashin and his staff always make you their priority.

Appointments. Schedule an appointment by calling our office at (214) 363-2812. Dr. Zashin generally sees new patients within a week of your request for an appointment. New patients are seen on Monday and Friday in the Dallas office, from 8:00 a.m. to 4:00 p.m. (8-3 on Friday). When you call, we will ask general questions about your symptoms and medical history, and for information about your insurance coverage.

To Make an Appointment, Call (214) 363-2812*

Day	Locations	Hours	Who
Monday	Dallas	8:00 AM - 4:00 PM	New Patients
Tuesday	Dallas	7:00 AM - 4:00 PM	Returning Patients
Wednesday	Plano	7:00 AM - 11:00 AM	Returning Patients†
Thursday	Dallas	7:00 AM - 4:00 PM	Returning Patients
Friday	Dallas	8:00 AM - 3:00 PM	New Patients

*Our staff is available by phone from 8:00 a.m. to 4:00 pm on Monday, Tuesday and Thursday; and from 8:00 a.m. to 3:00 pm on Friday. The office is closed on Wednesday.

† Once monthly.

Dr. Zashin enjoys spending time with patients and finds each person’s situation interesting whether it is due to a common type of arthritis or something more unusual. A patient’s time is respected, and it is a priority of the office to see you within 15 minutes of your scheduled appointment.

Insurance. Although Dr. Zashin does not participate in insurance plans or Medicare at this time, we will contact your insurer to help determine what out-of-network benefits are available to you. As a courtesy, we also file insurance claims on your behalf for many health care plans.

New Patient Information Packet. Before your first visit, we’ll ask you to review and complete a New Patient Information Packet. You can download it here in PDF format. Or, we can mail or fax a copy to you. You’ll need to fill out and bring this packet to your first appointment.

Your First Visit. Allow 75 minutes for your first appointment. Your appointment may be longer or shorter depending upon the discussion and any questions you may have for Dr. Zashin. If you haven’t yet filled out the New Patient Information Packet, plan to arrive 30-45 minutes before your appointment to complete this paperwork.

Your appointment begins in Dr. Zashin’s office, where you will talk about your medical history, and your treatment goals. You’ll then go to an exam room, where you’ll meet some of our nursing staff. Dr. Zashin will join you and complete a physical assessment of your joints.

He may order X-rays and lab tests, which are done in the office. Finally, you and Dr. Zashin will talk about his observations and treatment options. He welcomes your questions about your symptoms and treatment concerns and goals.

Within one week, Dr. Zashin will personally call you to discuss the results of your lab tests. Please do not hesitate to call us if you have not received a call or letter within 10 days of any test ordered by Dr. Zashin. Of course, you should call the office any time you have a concern or question about your treatment, or if your symptoms change or worsen.

Follow-Up Visits. Established patients are seen in the Dallas office on Tuesdays and Thursdays, from 7:00 a.m. to 4:00 p.m., and in the Plano office one Wednesday a month, from 7:00 a.m. to 11:00 a.m. The Dallas office is closed on Wednesday. Allow 30 minutes for your follow-up visits. Your appointment may be longer or shorter depending upon questions you have for Dr. Zashin.

DALLAS OFFICE - 8230 Walnut Hill Lane, Suite 818, LB 11 - Dallas, Texas 75231 (214) 363-2812

PLANO OFFICE - 6020 West Parker Road, Suite 240 - Plano, TX 75093 (214) 363-2812